Really Simple Systems CRM is a Cloud CRM provider, offering CRM systems to small and medium sized companies. The company states its mission as "Everything a small business needs to manage their sales and marketing".
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History
Really Simple Systems CRM was founded in 2004 by John Paterson, former CEO of Zeus Technology and COO of Systems Union, with the public launch in January 2006.
Status
Really Simple Systems CRM has over 17,000 users of its hosted customer relationship management systems. Customers include the Royal Academy, the Red Cross, the NHS and IBM as well as thousands of small and medium sized companies. The company is headquartered in the United Kingdom with an office in Australia.
The company has won the Software Satisfaction Awards for the best small business CRM system twice, in 2008 and 2010. In December 2009 the company was nominated as "One to Watch" by Paul Greenberg. In 2011 the company won the EuroCloud Award and the Database Marketing Award. In 2014 it won Best Cloud Application at the annual EuroCloud Awards and was a finalist at CRM Idol.
In October 2006 the company's Marketing module was launched, initially offering Campaign Management. Email marketing was added in August 2012.
In October 2010 the company launched its Free Edition, a Freemium two user hosted CRM system. The existing product was renamed Enterprise Edition.
In May 2013 the company was accredited for entry in the UK Government's GCloud CloudStore catalogue.
John Paterson, CEO of Really Simple Systems, was awarded the CRM Idol Citizen of the Year in 2014.
In July 2013 Really Simple Systems launched a cross-platform version of its CRM, running seamlessly on desktops, laptops, tablets and smartphones.
In January 2015 the company upgraded its email marketing to offer a built-in alternative to third party products such as MailChimp and Constant Contact.
Version 5, launched in March 2017, offered a new user interface, custom dashboards, help drawers and grid customisation.
In November 2017 PC Magazine rated Really Simple Systems as "Excellent".
Location
The company is headquartered in Petersfield, Hampshire in the United Kingdom. In January 2008 the company opened its first overseas office in Sydney, Australia.
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Plans
There are four Really Simple Systems CRM pricing plans:
- Free (account, contact and opportunity management for two users, 100 accounts)
- Starter (up to 10 users, 500 accounts)
- Professional (unlimited users, 5,000 accounts)
- Enterprise (unlimited accounts, all features, customer service and support)
Modules
The product consists of three modules:
- Sales
- Marketing
- Customer Service & Support
Technical information
Really Simple Systems CRM is delivered as a software as a service application. As from Version 5 the product is written using the LAMP stack. Version 4 and previous versions used Microsoft technology. Some JavaScript is used on the client. The current version uses HTML5 and responsive design to deliver cross-platform availability. The applications runs in two geographically dispersed datacentres with automated failover to achieve 99.999% uptime.
References
External links
- Really Simple Systems
- Capterra Software Reviews
- G2Crowd Software Reviews
Source of article : Wikipedia
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